Privacy Policy

1) Information we collect

• Account data — name, email, authentication identifiers.
• Content you create or upload — outlines, sections, documents, attachments.
• Usage data — app interactions, device/browser info, approximate location (via IP), diagnostics.
• Cookies and similar — session cookies and analytics; see “Cookies” below.
• Billing — limited payment metadata via our payment processor (we do not store full card numbers).

2) How we use information

• Provide and improve Tomeo, including background generation and exports.
• Personalize templates and prompts (e.g., Tomeo Agent’s questions).
• Security, fraud prevention, and debugging.
• Customer support and service communications.
• Analytics and product research (in aggregate or de‑identified form where possible).

3) Legal bases (EEA/UK users)

We process personal data under these bases: to perform a contract (the service), with your consent (where required), to comply with legal obligations, and for our legitimate interests (e.g., product security and improvement) when those interests are not overridden by your rights.

4) How we share information

• Vendors/Processors who help operate the service (hosting, analytics, payments). They access data only to perform services for us and under contract.
• Legal — to comply with law, protect rights, or respond to lawful requests.
• Business transfers — part of a merger, acquisition, or asset sale.
• We do not sell your personal information.

5) Cookies & analytics

We use essential cookies for authentication and session management and optional analytics cookies (e.g., Plausible) to understand usage. You can control cookies through your browser settings.

6) Data retention

We retain personal data as long as needed to provide the service and for legitimate business needs (e.g., security, legal compliance). You may request deletion; some data may be retained as required by law.

7) Security

We employ administrative, technical, and physical safeguards appropriate to the risk. No method of transmission or storage is 100% secure.

8) Your rights

Depending on your region, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. To exercise rights, contact us using the details below. You may also complain to your local data protection authority.

9) Children

Tomeo is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect data from children.

10) International data transfers

We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for cross‑border transfers.

11) Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the app or by email.

12) Contact us

Tomeo, Inc.
123 Example Street, Suite 100
Toronto, ON, Canada
support@tomeo.io